Advanced business communication skills
Develop a high level of competency in written, oral, and visual communication, skills which are increasingly recognized as vital to success in business.The minor develops students’ communication professionalism through theoretical and workshop courses emphasizing creative, workable solutions to challenging communication problems.
The minor promotes the practical use of communication skills in a wide variety of managerial tasks in both profit and non-profit organizations. Key skills taught include facilitating teamwork, managing conflict, interviewing effectively, writing professional business documents, building employee morale, leading teams, speaking and shaping a company’s image.
The degree consists of 15 credits. At least 12 credits must be completed at Florida International University. A grade of “C” or higher is required in all courses counted towards the minor.
Required courses for minor (15 credits):
- SPC 3602 Advanced Public Speaking (Prerequisite: SPC 2608 Public Speaking)
- SPC 4445 Communication for Effective Leadership
- COM 3110 Business and Professional Communication or COM 3150 Advanced Business and Professional Communication
- COM 3135 Managerial Communication
- COM 4462 Conflict Management
- Minimum GPA 2.0
- Admittance to the university
Walk-In Advising is available Tuesdays from 1:00pm – 4:00pm, Thursdays from 9:00am – 12:00pm, during Early Registration periods, and at the start of a new semester—the first week of classes. Appointments can be scheduled by contacting the Communication Arts Department Advising Office at 305-348-1984 or stopping by VH 212. For general advising questions, students can email us at .
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Why are communication skills important to a business and to customer service
Communication skills are important in every aspect of business. Information must be clear and accurate. In Customer Service, you must be able to explain company policies to customers and answer their questions about your products or services. These customers are not experts in your business, so you must be able to translate industry terms or technical information into layman's terms.
what are communication skills in business? | Yahoo Answers
any way in which you communicate with another person, this could be eye contact, speech, sign language, body language etc.