Business communication skills Benefits
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Good communication is essential to managing and working in a productive and efficient workplace. An expert on business, the former dean of Harvard's Business School, Robert Kent, stated that, “In business, communication is everything.” Since communication can be both verbal and written, focus on fine tuning all types for peak performance in your business.
According to 2004 survey of business leaders performed by the National Commission on Writing, "writing is almost a universal professional skill required in service industries, as well as finance, insurance and real estate." The median cost of training each employee on better writing skills is approximately $950. Depending on the needs and size of your company as well as the employee's existing skill level, educating your staff could be a costly venture. Hiring employees with good writing abilities already in place will save you the additional educational expenses. Good verbal and written communication aids in relaying company messages and duties clearly and efficiently. By not wasting time on redoing a misunderstood task, employees can devote more company time to their work. Since time is money, that adds up to savings.
Wider Business Appeal
With the business world becoming increasingly connected globally, you will want to take advantage of that fact and widen your audience and client base. With both employees and management communicating well, the benefits are twofold. First, they can work in tandem to accomplish work-related duties so there is both time to devote to clients and confidence in the abilities of the company itself. Second, good communication increases your company's capacity to expand. With different cultures and languages in play, good communication is necessary to obtain new business and prevent misunderstandings.
Related Reading: Keys to Effective Business Communication
Good communication among and between employees and managers greatly increases productivity. Rather than wasting time on clearing up confusions caused by a breakdown in communication, workers can spend time on their job duties. Additionally, good communication allows employees to feel clear on what their assignments are. This results in confidence in their work and getting the desired results more quickly and efficiently. Employees are also less likely to make mistakes when communication is promoted in the workplace.
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