Poor business communication skills

Learn about the effects of poor communication in business.

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Overview

To establish a strong business relationship, effective communication practices must be established. Many opportunities for poor communication take place in any work environment. The boss many not have received an important email from a subordinate, or an order might not have been shipped on time due to a missed phone call. No matter how minor or major the lack of communication is, poor communication will strain the productivity of the organization. Awareness of such problems in communication is the first step toward solving them.

Lower Efficiency

Poor communication in business whether written or oral, can obstruct the efficiency of your organization or a specific department. For instance, vague email messages that require clarification, documents that need rewriting due to errors, and uninformed presentations and speeches, can greatly affect the flow of work in the company. Effective business communication skills are crucial to successfully completing any project, large and small. When multiple employees or company departments team up to complete a large project, the value of each department's skills will increase exponentially. Without implementing clear communication practices, however, company projects will be slow and inefficient to complete.

Employee Morale

Business communication skills impact the motivation of employees. A highly communicative and collaborative work environment promotes employee productivity, creativity and inspiration. If communication skills are poor, employees lack enthusiasm in doing their assignments and will question the value of such products. Poor business communication skills will also demoralize the employees because they will be forced to sit through dull and boring presentations where they are provided with unclear instructions on projects, leading to confusion and monotony.