Business Communications for Success Scott McLean

About the Author:

Scott McLean serves an Associate Professor of Business Communication for the W. A. Franke College of Business, Northern Arizona University – Yuma, on a combined campus partnership with the University of Arizona and Arizona Western College (AWC). Scott McLean was the 2007-2011 Shadle-EdgeCombe Endowed Faculty Chair at Arizona Western College. Scott is the author of “The Basics of Speech Communication, ” “The Basics of Interpersonal Communication, ” and “The Basic of Communication Studies, ” currently published by Pearson. He is also the author of “Business Communication for Success, ” “Business English for Success, ” “Writing for Success, ” “Intercultural Communication, ” and “Group Communication” (co-authored with Phil Venditti) with Flat World Knowledge, has published in peer-review journals, classic car magazines, and newspapers. From his experience working with students at the community college and undergraduate level, including English 95 (development), 100 (college prep), 101 (composition and argumentation), 102 (literature and analysis) and 350 (business communication), he has learned the importance of clear, concise learning resources with scaffolding, frequent opportunities for engagement and demonstration of skill mastery, and the importance of the first English course as well as the Business Communication/English course on overall academic success for many students. He also serves as an international consultant to business and industry, and has worked with The Robert Wood Johnson Foundation; The Confederated Tribes of Warm Springs, Oregon; served on the Small Business and Innovative Research (SBIR) Evaluation Panel for the National Institutes of Health; evaluated programs for the Ministry of Hacienda, Chile; and many others. He has taught at AWC/San Luis on the US/Mexican Border, for Central Oregon Community College’s Branch Campus on the Warm Springs Indian Reservation, and for Universidad San Sebastian in Concepcion, Chile. Scott studied at Pontificia Universidad Catolica de Chile, at Washington State University's Edward R. Murrow School of Communication, and at Northern Arizona University-Flagstaff’s Department of English in the area of Professional Writing. He and his family divide their time between Chile and the United States.

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Q&A

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Why do you tnik communication is vital to the success of every business organization

Communication is vital

Communication is vital for everyone or stakeholder in the organisation. To be be fully abreast with the current state of affairs helps in curbing unnecessary demands from workers and thus prevent strikes and labour unrest. Management should thus have an open door policy where interaction between all levels with the organisation would be made possible

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Why is communication necessary for success in business?

Communication is necessary for success in business both from the point of view of a company and from the point of view of an individual worker.

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What are some techniques for successful communication in business?

Business Communication Techniques - read about Communication Techniques of the most important tools in business, necessary to success and advancement.All small businesses have some sort of operations involving the telephone.


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