Learn effective business communication

Effective Business Communication

Includes:

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Effective Business Communication: The Planning Worksheet

Summary:

After taking this course, the learner will be able to use a Planning Worksheet to analyze the needs and restrictions of a writing task.

Objectives:

  • Describe the benefits of using a planning worksheet
  • Determine the basic prerequisites of your business communication
  • Identify the audience of your business communication
  • Decide the format, style, order, and attachments of your business communication

Topics:

  • Initial Analysis
  • Audience Analysis
  • Presentation Analysis

Technical Requirements:

P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.

Effective Business Communication: Writing Skills

This course will help you improve your business writing skills by choosing appropriate words, building effective sentences, and identifying and correcting common sentence faults.

  • Identify the five qualities of effective words
  • Identify the rules of correct word usage
  • Identify the guidelines for nondiscriminatory language
  • Build effective sentences
  • Recognize and correct common sentence faults
  • Design paragraphs successfully

  • Five qualities of effective words
  • Rules of correct word usage
  • Guidelines for nondiscriminatory language
  • Building effective sentences
  • Common sentence faults
  • Paragraph design

Effective Business Communication: Patterns of Development

After taking this course, you will be able to organize business writing into specific patterns, depending on the type of information you want to communicate.

  • Define each informative prose pattern
  • List business applications for each pattern
  • Provide examples of each informative prose pattern

  • Narration
  • Causal analysis
  • Persuasion
  • Description and definition
  • Comparison/Contrast
  • Classification
  • Process analysis

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Q&A

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How will you apply the knowledge you have learned about effective business communication and cultural diversi? | Yahoo Answers

Basically, the golden rule applies. Treat everyone how you would want to be treated. I have had a lot of training in this, however, most of the people I deal with are within the same culture group.


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