Need for effective business communication
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Business professionals rely on effective communications to build strong internal partnerships while developing a sound customer base. Whether asking permission to proceed with a sale or seeking an alliance to move a corporate agenda forward, the way professionals express their ideas can impact how their audiences perceive those concepts. Poorly communicated ideas, even when fundamentally sound, often fail to interest their intended targets.
Effective communication requires two or more parties to engage in a cycle of feedback that shapes their next actions. For professionals to remain productive, communication should include a specific call to action, backed up by persuasive evidence that reinforces the desired outcome. While a manager may choose to draft a memo to his team about a policy change, the conversations that ensue after the memo’s publication often determine the success of that request. Ineffective workplace communication can inspire passive-aggressive behavior, including defacing a posted policy sign or a reversal of expected results.
Organizations can determine if business communication is effective by measuring results, according to according to author Asha Kaul, author of "Effective Business Communication." For instance, an ad campaign may “go viral, ” capturing the attention of millions of viewers. However, it can still fail if it neglects to generate any real revenue for a sponsor. Building “buzz” only counts if a business can convert a community’s chatter into bottom line results. While the effectiveness of external communications produces more trackable revenue, internal communication leads to more nuanced results, including behavioral changes or policy shifts.
Related Reading: Importance of Written Communication in Business
Business professionals must learn to make distinctions between internal and external communication. In most companies, workplace culture defines the formality and the method of spreading ideas and sharing feedback. Some businesses rely heavily on emails, while others have built a culture of meetings. Likewise, organizations often use a narrow set of preferred communication channels to engage with customers. Mass media advertising campaigns should complement the conversations between customers and local sales or service agents. An employee who falls outside a company’s communication norms can be viewed as inauthentic or “off message.”
Business professionals must learn to match the anticipated tone and style of communication, or risk alienating their audiences. For example, partners in an established law firm may sanction employees whose informal communication style lacks detail or professionalism. Likewise, workers in a start-up technology company may alienate colleagues who come across as stuffy or detached in their email or presentation. While ad agencies often help companies maintain consistency in their external communication, individual professionals must learn to mirror the style of their intended audience to achieve real effectiveness.
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How will you apply the knowledge you have learned about effective business communication and cultural diversi? | Yahoo Answers
Basically, the golden rule applies. Treat everyone how you would want to be treated. I have had a lot of training in this, however, most of the people I deal with are within the same culture group.
How will you apply the knowledge you have learned about effective business communication and cultural diversit | Yahoo Answers
just apply yourself to the marketing company, and you will know the answer !