Internal Business Communication affect the organization
A communications team and its management advocate greatly influence stakeholder communications.
Jupiterimages/Creatas/Getty Images
Stakeholders are individuals or groups who are interested in the operations of a business because they see themselves as potentially affected by the business. Such perceptions might lead stakeholders to take actions that positively or negatively impact the operations of a business. Therefore, it's critical that a business communicate with its stakeholders to develop shared interests and shared values and to resolve any issue before it negatively impacts business operations. Key to communications between a business and its stakeholders is the presence of a senior management advocate, a communications research team, a communications team, a communications team lead, a communications staff and internal stakeholders
Senior Management Advocate
Successful stakeholder communications requires the identification of a senior manager to serves as a communications program advocate. The manager alerts company leadership to the merits of the program to best ensure it is originally funded. The manager then updates company leadership to prevent the premature curtailment of stakeholder communications efforts. The senior manager also engages leadership of other organizations and members of a community of interest to encourage activities that benefit shared interests, such as providing updates to regulators about the industry's environmental performance.
Communications Research Team
Effective communication with stakeholders requires that the interested parties be identified, their concerns be defined and the relationship between company operations and these stakeholders be specified. A corporate research department is critical to gathering key information in this regard such as the individuals who most frequently articulate a community's concerns, the region's key media personnel and the government and corporate decision makers in the community. The research department also identifies stakeholders' concerns such as the environmental impact of a specific project or the regulations that influence plant operations.
You might also like





