Business communication email writing skills

Presentation Skills for
Business Professionals

Whether you are sitting or standing, addressing clients or colleagues, presenting to hundreds of listeners or an audience of one, fundamental principles of effective communication apply. This book explores those principles in detail, from body language and eye contact to vocal projection and the importance of authenticity. It also offers practical advice on a variety of presentation issues, including how to manage nervousness, how to respond to questions, and when and how to use visual aids in a talk.

A Writing Guide for
Business Professionals

This book was designed to help professionals develop a clear, direct, natural communication style — one that supports rather than obscures what they want to say. It covers writing principles relevant for a wide range of business documents, including email, letters, memos, reports, proposals, and more, while also offering editing tips businesspeople can use to ensure that their documents are professional and polished.

A Grammar Guide for
Business Professionals

This compact grammar guide focuses on the grammatical issues most relevant for business communications. Topics include sentence structure, punctuation, and common problems in grammar and usage. By minding the grammatical details discussed in this book, business professionals can make their writing — and speech — clearer, more precise, more professional, and more authoritative.